It's Fixed in the Next Release

I originally sent this to a specific company, but I think it applies more broadly, so here's a generic version:

Last week, I purchased a new laptop from your company. I plan to use Linux on this system. Although Ubuntu installs and runs successfully, there are several issues with the display, sound system, and other features (I haven't even got to the web cam yet). These issues limit my ability to enjoy the new system.

As a highly technical user, I am confident that I will overcome these issues. However I should not have to. There is a lot of support for your older hardware in the community, but not for newer systems. This implies that as a company, you offer little to no support to the community and they have to figure things out by trial and error.